The RACI Chart

The famous quote “If everyone is responsible then no one is responsible” highlights the importance of having clarity around roles and responsibilities.  This tutorial explains how to use the RACI Chart for responsibility charting for process management, project teams, and workgroups.  RACI is an acronym for Responsible, Accountable, Consulted, and Informed.  The RACI Chart can help remove ambiguity in roles, which results in less blaming, waste, and redundancy and more capacity and productivity.  This tutorial ends with a one-page summary that is suitable for use as a handout.  (16 pages)